In partnership with Deloitte we convened 142 of the world's top people leaders on Natter for a conversation exploring AI in the workplace.

Experts from AWS, Pfizer, SAP, Legal & General and more participated, and Natter's technology analyzed and summarized the discussion points to generate this in-depth insights report.

Dive into the paper and uncover how leaders believe AI will impact the human experience at work, and the hidden costs that could emerge

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Deloitte & the CXPA used Natter to host a video roundtable exploring how technology can enhance humanity in the customer experience.

The session featured 30 CX leaders, collectively serving over a billion customers, and the learnings from their conversations were summarized into the insights that make up this report.

Find out why 90% of them are confident that AI will improve the customer experience.